The contractual ground rules between Studio Bast and our clients. Belgian law applies.
These general terms and conditions apply to all offers, quotations and agreements of Studio Bast, a sole proprietorship established in Ham, Limburg, Belgium (hereinafter 'Studio Bast').
By accepting a quotation or placing an order, the client agrees to these general terms and conditions.
Deviations from these terms are only valid if agreed in writing.
Studio Bast provides services in brand identity and branding, website and webshop design and development, digital product development, SEO and content strategy, print design, and digital strategy and marketing.
The specific services, scope and deliverables are set out in the quotation or project agreement.
Studio Bast does not offer social media management, generic maintenance contracts or print production, unless explicitly agreed otherwise in writing.
All Studio Bast quotations are non-binding and valid for 30 calendar days, unless otherwise stated in the quotation.
An agreement is established when the client accepts the quotation in writing, by signature or by email confirmation.
Changes to the project scope after acceptance of the quotation are considered additional work and are invoiced separately after written approval by the client.
Studio Bast reserves the right to refuse an assignment without giving reasons.
All quoted prices are exclusive of VAT, unless expressly stated otherwise.
Payment is made in two instalments: 50% of the total amount at the start of the project (advance invoice), 50% upon delivery of the project (final invoice).
Invoices must be paid within 30 calendar days of the invoice date, unless otherwise agreed.
In case of late payment, the client owes, by operation of law and without notice of default, late-payment interest of 10% per year on the outstanding amount, with a minimum of EUR 50 in administrative costs.
Studio Bast reserves the right to suspend work in case of overdue payments.
Stated timelines and delivery dates are indicative, unless expressly agreed as a fixed deadline.
Delays caused by the client's failure to deliver content, feedback, materials or access credentials in a timely manner extend the project timeline by the duration of the delay.
Delivery takes place when the project goes live, or when the final files are transferred to the client, depending on the nature of the project.
The client has 14 calendar days after delivery to report any defects. After this period, the project is considered accepted.
The client provides all required content, materials, brand assets and access credentials in a timely manner.
The client warrants that supplied material (texts, images, logos) is free of third-party rights, or that the client holds the necessary licences.
The client designates a single point of contact for the project.
Feedback is bundled and clearly communicated per revision round.
The quoted price includes 2 revision rounds, unless otherwise stated in the quotation.
A revision round covers adjustments within the existing project scope. New functionality, additional pages or changes that exceed the original scope are considered additional work (see Article 3.3).
Additional revision rounds are invoiced separately based on the hourly rate or a previously agreed fixed amount.
All intellectual property rights in the delivered work transfer to the client upon full payment of all amounts owed.
Until payment has been made in full, Studio Bast retains all rights in the delivered work.
Studio Bast retains the right to use the delivered work for its own promotional purposes, including portfolio, website, social media and presentations. The client may exclude this right in writing.
Third-party licences (fonts, stock photography, plugins, software) remain subject to their own licensing terms and are not transferred by Studio Bast.
Source code is transferred to the client upon full payment, unless otherwise agreed.
Studio Bast is not responsible for the availability, performance or changes of third-party platforms and services, including but not limited to Shopify, Webflow, WordPress hosting and other SaaS services.
Domain registration and renewal is the client's responsibility, unless agreed otherwise in writing.
Recurring costs for third-party hosting, subscriptions and licences are the client's responsibility after delivery.
Both parties treat all information exchanged in the context of the project as confidential, unless the information is already public or must be disclosed by law.
Studio Bast may use the client's name and visual work as a reference in portfolio and communications. The client may exclude this right in writing.
Studio Bast's liability is at all times limited to the amount invoiced and paid for the project in question.
Studio Bast is not liable for indirect damage, consequential damage, loss of profit, missed savings or damage caused by business interruption.
Studio Bast is not liable for damage caused by failures, data loss or security issues at third-party services, or by acts of the client.
The client indemnifies Studio Bast against all third-party claims arising from the use of material supplied by the client.
Both parties may terminate the agreement in writing. Termination must be made by email or registered letter.
In case of cancellation by the client after the project has started, the client owes: all work already performed, invoiced based on actual time spent or the agreed project rate pro rata, plus 50% of the remaining project value as a cancellation fee.
Any advance already paid is offset against the amount owed on cancellation. If the advance exceeds the amount owed, the difference is not refunded.
Studio Bast reserves the right to unilaterally terminate the agreement in case of serious breach of these terms by the client, after written notice with a reasonable period for remedy.
Neither party is liable for delays or non-performance due to circumstances beyond their reasonable control, including but not limited to natural disasters, government measures, strikes, pandemic or large-scale technical failures.
In case of force majeure, obligations are suspended for the duration of the event. If force majeure persists for more than 60 calendar days, both parties have the right to dissolve the agreement.
Studio Bast processes personal data in accordance with the General Data Protection Regulation (GDPR) and Belgian privacy legislation.
Studio Bast's privacy policy is available at studio-bast.be/privacy.
Studio Bast's cookie policy is available at studio-bast.be/cookies.
Personal data of the client is used only to perform the agreement and is not shared with third parties, unless necessary to perform the project or required by law.
Belgian law applies to all agreements between Studio Bast and the client.
The parties endeavour to resolve disputes by mutual consultation in the first instance.
If consultation does not lead to a resolution, disputes are submitted to the competent courts of the Limburg district.
If a provision of these terms is declared null or invalid, the remaining provisions remain in full force.
Studio Bast reserves the right to amend these general terms and conditions. Amended terms apply to new agreements.
The most recent version of these terms is available on Studio Bast's website.